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UK Finance warns public to be aware of parcel delivery scams in the run up to Christmas

UK Finance is warning consumers to be vigilant against criminals looking to defraud them by posing as parcel delivery companies, as more people across the country are expected to shop online this Christmas than ever before.


Cybercriminals are sending out phishing emails, claiming that they have been unable to deliver parcels, packages or large letters. These emails ask the recipient to pay a fee or provide additional details in order to rearrange the delivery.

Nor are these bogus messages restricted to email – cybercriminals are also making phone calls, sending text messages and posting fake delivery notices through letterboxes


Customers have been tricked into clicking on links which will take them to a fake website. Any information entered at this point, is used by the criminal to commit fraud. Find out more here

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