Located at the heart of Bracknell’s thriving Western Business Area, KCP is an energetic and creative IT services firm that’s redefining how hospitality businesses operate—making them smarter, more efficient, and more environmentally responsible. With its global headquarters on Downmill Road and a European operations base in Estonia, KCP provides cutting-edge smart energy and automation solutions to clients in more than 70 countries.
Founded in 2008, the company has steadily grown from a local provider into an internationally respected player in hospitality technology. Yet despite its impressive reach, KCP remains true to its roots—placing personalised service, innovation, and sustainability at the core of everything it does.
From Bracknell to the World
While KCP’s reach is international, Bracknell remains the strategic heart of the business. The Downmill Road office functions as the central hub for innovation, development, and client support. From here, KCP’s expert team coordinates complex international projects with seamless precision—enabled by a strong global network and local partners, including their Estonian arm, Nordic, established in 2014.
“Our location is ideal,” says Kairit Pavelyn, CFO and Co-Owner of KCP. “It gives us access to brilliant local talent, excellent infrastructure, and a business community that encourages growth. It’s also where we bring our ideas to life before scaling them to the world.”
That spirit of expansion is grounded in something uniquely personal—KCP’s commitment to building technology that works for real people in the real world. Nowhere is that clearer than in their flagship offering: Conqora.
Connecting Technology to People: The Conqora Platform
Conqora Smart Energy and Smart Services represents the company’s belief in technology that does more with less. Rather than adding complexity, Conqora unifies key functions—energy usage, room automation, guest services, and building security—into a single, easy-to-use platform that staff can manage straight from their handheld device.
This smart system enables hotels and venues to take complete control of their environment, from lighting and climate to meeting room management, panic alarms, door locks, and even digital signage. Fully cloud-based, secure, and intuitive, it helps operators save time, cut costs, and reduce their environmental impact—all without compromising the guest experience.
“Hospitality is all about people,” Kairit explains. “Our technology supports staff in doing their jobs more easily and empowers businesses to become more agile, energy-efficient, and guest-friendly at the same time.”
The result? A more responsive, cost-effective, and sustainable operation—something that’s becoming increasingly essential in today’s climate-conscious economy.
Service with Depth, Backed by Experience
Yet what truly sets KCP apart isn’t just the technology—it’s the people behind it. The company places enormous value on internal culture and expertise, with more than half of its team having been with the business for over ten years. This deep experience translates directly into the client experience: fast support, tailored solutions, and the ability to tackle even the most complex IT challenges with confidence.
“Our size is actually a strength,” says Kairit. “We’re not a faceless multinational—we’re agile, close to our clients, and able to deliver the kind of personalised service that others often can’t.”
That close partnership approach is one of the reasons many clients turn to KCP after struggling with other providers. When problems arise, KCP doesn’t just offer technology—they offer solutions that are grounded in genuine understanding and expertise.
Innovation in the Name of Sustainability
Of course, no conversation about modern hospitality is complete without discussing sustainability—an area where KCP is leading the charge.
The hospitality sector is under increasing pressure to reduce carbon emissions and operate more sustainably, and KCP is helping clients do exactly that through innovation. Conqora-enabled systems routinely help venues reduce energy consumption by 40% or more, thanks to features like real-time monitoring, automated room shutdowns, and energy-optimised lighting and HVAC systems.
Even small changes—like replacing plastic room key cards with digital locks—can have a big environmental impact. For KCP, sustainability is built into every product they design. It’s not an add-on; it’s a core principle.
“Sustainability and profitability shouldn’t be in conflict,” says Kairit. “We’re proving that when you use the right technology, they can actually go hand-in-hand.”
Looking Ahead: A Company on the Rise
As KCP continues to grow its global footprint, the company remains focused on its founding values: smart design, exceptional service, and sustainable progress. From Bracknell to Berlin to Bali, KCP is enabling hospitality businesses to adapt to a rapidly changing world—and do so with confidence, control, and conscience.
“Our journey has always been about doing things better—not just bigger,” says Kairit. “We’re excited about what’s next, and we’re proud to be doing it from right here in Bracknell.”
KCP also recognises the importance of strong local partnerships and is enthusiastic about becoming more engaged with the Bracknell BID community. “We genuinely value the work the BID is doing to champion and support local businesses,” says Kairit. “It’s inspiring to see such a proactive and collaborative approach to strengthening Bracknell’s business environment. We’re looking forward to getting more involved, building new connections, and contributing to the town’s continued success.”
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