Coronavirus Info

Test and Trace – Legal requirement for certain businesses and organisations

Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus.

  • Ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details
  • Keep a record of all staff working on their premises and shift times on a given day and their contact details
  • Keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested
  • Display an official NHS QR code poster from 24 September 2020, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details
  • Adhere to General Data Protection Regulations

Businesses should download the QR codes at


For more information on the NHS COVID-19 app, visit


The UK is currently experiencing a public health emergency as a result of the coronavirus (COVID-19) pandemic. It is therefore critical that organisations take a range of measures to keep everyone safe. The easing of social and economic lockdown measures following the COVID-19 outbreak is being supported by NHS Test and Trace. Collecting contact details and maintaining records for NHS Test and Trace is a legal requirement and failure to comply is punishable by a fine. For further information please click here.

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